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FAQS

Before the consult

Can I register my family member or friend?

Of course! You can register as a carer for another individual on our website.

Can my referring Doctor be a relative or friend?

According to AHPRA, the Australian Health Practitioners Regulations Agency, “A conflict of interest in practice arises when a Practitioner, entrusted with acting in the interests of a patient or client, also has financial, professional or personal interests or relationships with third parties which may affect their care of the patient or client”. In layman’s terms- no.

Can the Doctor provide repeats or do I have to consult to get another script?

Your prescribing Doctor may be able to provide repeat prescriptions after your initial consultation. Please discuss this with them.

How do I pay?

For in-clinic consultations, we can accept payment after your consultation via cash or debit/credit card.

For Telehealth consultations, payments will be taken at the time of making the booking over the phone. We’ll take your debit/credit card details to process payment. In circumstances where you’re unable to pay over the phone, we may be able to provide you with an invoice to make payment via bank transfer.

How do I send you my referral?

Via email to info@cdaclinics.com.au or fax 02 9167 7191. In some cases, your medical clinic where you obtained the referral from may be able to fax the referral to CDA.

How can Medical Practitioners get access to Medical Cannabis?

There are various access pathways available to Medical Practitioners. The most commonly used pathway is the Special Access Scheme (SAS). There are alternative access pathways such as the Authorised Prescriber Scheme and Clinical Trials.

How long do TGA approvals last for?

TGA approvals may last for up to 12 months. Please check the approval letter provided by your pharmacy to confirm the length of approval.

How long does it take to get approved?

The TGA decision timeframe is approximately 2 working days once all the relevant information required by the TGA to assess the application is provided by the Medical Practitioner.

How long will it take for me to receive my medication?

We always tell patients to allow at least 10 business days from the day of consultation (provided the consultation has been paid for) until you hear from a pharmacy that is ready to dispense your medication. If you’ve not been contacted after 10 business days, please contact your prescribing Doctor as in some cases, the TGA may require more information for your application to be approved and this can elongate the process.

I’ve been put on new medicines. Do I have to tell my prescribing Doctor?

Yes. It is important for patients to advise their prescribing Doctor of any changes to their medications over the course of their Medical Cannabis treatment so they can check for potential drug interactions and ensure the safety and efficacy of all prescribed medicines.

Is care going to be collaborated with my Doctor?

CDA will provide a letter to your referring Doctor after your follow up consultation. This will confirm the Medical Cannabis product/s that has been prescribed, as well as the patient’s individual response to the prescribed product/s.

What do I do if I'm in a in home care facility?

Depending on the level of care within your facility, you’ll need to discuss with your Nurse or Doctor that you’re considering Medical Cannabis treatment. If they require certain documentation for your care (after you’ve been approved and prescribed Medical Cannabis) please contact our team at info@cdaclinics.com.au.

What technology do I need for Telehealth?

The majority of Telehealth consultations will be conducted via phone (audio only). The only equipment you require is your phone. Should you wish to perform the Telehealth consult via video conference, please ensure you discuss this with our Patient Care Team at the time of booking your appointment.

Please make sure to add our number to your mobile so you know when its us trying to get hold of you! We often get no answer.

Who can prescribe Medical Cannabis?

Any registered Medical practitioner in Australia can legally prescribe Medical Cannabis.

Where are your clinics located?

We currently have clinics in the Gold Coast and in Brisbane. For up to date information, please check our website.